Orlando - Convention Center - Pointe Orlando Hotel
Monday - Friday Open 24 hrs.
Saturday - Sunday Open 24 hrs.
Complimentary incoming fax; Copy service and outgoing fax services are available for a small fee; Mail, faxes and packages
delivered directly to guest rooms at the end of each business day.
Full Housekeeping Service is provided every third night. Full Service includes dusting, vacuuming, changing linens and towels,
emptying trash, cleaning of bathroom and kitchen, starting dishwasher, replenishing soap and toilet paper. Additional Full
Service cleanings can be purchased at $10.00 per service.
Refresh Service will be provided every day free of charge. The Refresh Service includes replacing soiled towels, emptying
trash, replenishing soap and toilet paper if needed, and making bed with existing linens.
Please contact the hotel directly for additional information regarding our housekeeping services.
Check In / Check Out
Check-in time for arriving guests will be 4:00 p.m. Guests arriving earlier may be asked to store their bags and wait until
a room becomes available.
Check-out time for departing guests will be 11:00 a.m. Property management may agree to extend the standard check-out hour
based on property availability and demand.
Must cancel reservation at least 48 hrs. prior to the date of arrival or the 1st night's stay, at the quoted rate plus tax,
will be charged to the credit card holding the reservation.
One pet is accepted per guest room. The General Manager has the authority to allow additional pets per room, based on his
or her own discretion. Guests with a pet are charged a $25.00 a day (not to exceed $150.00) pet fee upon check-in. The guest
room carpet is cleaned, all bedding is washed, and a professional exterminator treats the room after a guest with a pet checks
out. Occupied guest rooms with pets are similarly cleaned monthly in the event of a long-term stay.
Occupied guest rooms with pets are similarly cleaned monthly in the event of a long-term stay.
Advanced Payment Policy
It is our policy and practice to require payment in advance for guest rooms.
At check-in, our guest must pay for the entire stay if the length of the stay is less than seven days; or for one week at
a time if the stay is seven days or longer. For stays of longer than seven days, the guest will be required to pay for each
week in advance.
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