Washington, D.C. - Sterling Hotel
7 a.m. to 11 p.m. seven days a week
Our front desk can assist you with mail delivery and fax and copy service should you need it.
A Daily Refresh housekeeping service is provided for nightly guests (1-6 nights) and weekly full housekeeping service is
provided for extended stay guests (7+ nights). The daily refresh service includes replacing soiled towels, emptying trash,
replenishing soap and toilet paper if needed, and making bed with existing linens. The weekly full housekeeping service includes
dusting, vacuuming, changing linens and terry, emptying trash, cleaning bathroom and kitchen (Dishes are not washed), and
replenishing soap and toilet paper if needed.
Check In / Check Out
Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m.
Must cancel reservation by 6pm local hotel time on day of arrival or the 1st night's stay, at the quoted rate plus tax, will
be charged to the credit card holding the reservation.
One pet is allowed in each guest room. A $25 per day non-refundable cleaning fee (not to exceed $150) will be charged the
first night of your stay. Weight, size and breed restrictions may apply. Please contact the hotel directly with inquiries.
It is the policy and practice of Extended StayAmerica to require payment in advance for guest rooms. At check-in, guests
paying the nightly rate will be charged for their entire stay. Guests paying the weekly rate will be charged for the first
week of their stay upon check-in. Children 17 years of age and under stay free with an adult in the same room.
Travel Agent Commission
10% commission is paid for up to the first 7 nights only. Commission is paid within 30 days of the date of room consumption.
Contact the General Manager at the property for commission issues.
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